Terms of Service
Terms of Service
Last updated: 13 October 2025
This website is operated by Lotus Vastra. Throughout the site, the terms “we”, “us” and “our” refer to Lotus Vastra. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Please read these Terms of Service carefully before accessing or using our website.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
2. Products and Services
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. Please be aware that professional lighting used in photoshoots may cause minor color variations. The appearance of a product in any image or video does not guarantee its availability in stock.
All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. For details on returns and replacements, please review our Return & Replacement Policy.
3. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
4. Intellectual Property
All content on this site, including but not to text, graphics, logos, images, and software, is the property of Lotus Vastra and is protected by copyright laws. You may not use our product images or content without our express written permission.
5. Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
6. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall Lotus Vastra, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
7. Governing Law & Jurisdiction
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India. All transactions and legal disputes are subject to SURAT Jurisdiction only.
8. Errors and Omissions Excepted
We have made every effort to ensure the information on this website is accurate. However, all information is provided on an "as is" basis. Errors and Omissions Excepted (E.&O.E.).
9. Shipping and Delivery
Any delivery dates or timelines provided by us are estimates only and are not guaranteed. We are not liable for any delays in delivery once an order has been handed over to the courier service. The risk of loss and title for all items purchased from us pass to you, the customer, upon our delivery of the items to the carrier.
10. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
11. Contact Information
Questions about the Terms of Service should be sent to us at contact@lotusvastra.in.
